Privacy Policy for DDG Windows and Doors
Last Updated: [12/02/26]
DDG Windows and Doors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website ddgwindowsanddoors.com (the “Site”), in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal data:
a. Personal Identification Information
Name
Email address
Phone number
Postal address This information is collected when you:
Submit forms (e.g., contact form, quote request)
Sign up for newsletters
Communicate with us
b. Technical and Usage Data
We also automatically collect data when you visit our Site:
IP address
Browser type and version
Device type
Pages visited and time spent
Referring/exit pages
This is collected through cookies and similar technologies.
2. How We Use Your Data We use your personal data for the following purposes:
To respond to your inquiries and provide services you request
To send updates, newsletters, or marketing (only with your consent)
To improve our website performance and user experience
To comply with legal obligations
We do not sell or otherwise disclose your personal data to third parties for their own marketing purposes.
3. Lawful Bases for Processing (GDPR)
Under the GDPR, we rely on the following legal bases to process your personal data:
Consent (Art. 6(1)(a)) — when you sign up for newsletters or marketing
Contract Performance (Art. 6(1)(b)) — to fulfill a service you request
Legal Obligation (Art. 6(1)(c)) — when required by law
Legitimate Interests (Art. 6(1)(f)) — to administer and secure our Site
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies (e.g., web beacons, analytics tools) to:
Remember your preferences
Measure website performance
Provide personalized content
You can manage or block cookies through your browser settings. For more details, see our Cookie Policy.
5. Third-Party Services
We may share your data with trusted third parties who support our operations:
Website hosting providers
Analytics services (e.g., Google Analytics)
Marketing platforms (only with consent)
These parties are contractually obligated to protect your data and use it only for the purposes we specify.
6. International Data Transfers
If any data is transferred outside the European Economic Area (EEA), we use appropriate safeguards such as:
EU Standard Contractual Clauses
Adequacy decisions
to ensure your rights are maintained.
7. Data Retention
We retain personal data only as long as necessary:
To comply with legal obligations To fulfill the purpose it was collected for
As permitted by applicable laws
Once no longer needed, data is securely deleted or anonymized.
8. Your Rights Under the GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact us using the details below.
9. Security of Your Information
We implement appropriate technical and organizational measures to safeguard your data, including:
Encryption (where applicable)
Secure servers and firewalls
Access controls
However, no internet transmission is 100% secure — absolute protection cannot be guaranteed.
10. Children’s Privacy
Our Site is intended for users 18 years and older. We do not knowingly collect personal data from children under 16. If we learn of such collection, we will promptly delete the data.
11. Changes to This Privacy Policy
We may update this policy occasionally. When we do, the “Last Updated” date will change. Continued use of the Site means you accept the updated terms.
12. Contact Us If you have questions or concerns about this privacy policy or your data, you can contact:
DDG Windows and Doors Email: ddg.windowsanddoors@gmail.com Address: [Ivylea 4th avenue, Talacre, N/A CH8 9RQ, GB]